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Please replace this text with you Privacy Policy. Please add any additional cookies your website uses below (e.g. Google Analytics).

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

Privacy Policy

In this policy, we may use "we," "our," "us" and "Company" to refer to Collectors Limited®, which includes its affiliated companies, Asset Marketing Services®, GovMint.com® and ModernCoinMart®, as well as LPM® in Hong Kong (the "Company").

At Company, we respect your privacy and take great care to safeguard your personal information in our possession. Your preferences for use of your information are our priority.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING COMPANY'S WEBSITE WWW.COLLECTORSLIMITED.COM (THE "SITE"), PURCHASING FROM COMPANY, OR OTHERWISE SIGNIFYING YOUR INTENT TO ENGAGE WITH COMPANY, YOU ACCEPT THE PRACTICES DESCRIBED BELOW.

This Privacy Policy covers all of the personal information we collect from you. Note that we are not responsible for content or privacy policies on any web site not operated by Company to which the Site links or that links to the Site.

Our Privacy Policy is incorporated by reference and is part of Company's Terms and Conditions ("Terms"). Our Terms contain the terms on which you engage with the Company, or purchase products from Company. Please take a few minutes to review our Terms, if you have not already done so above. You may also access the current version of the Terms at any time by clicking on the link marked as such on the homepage of the Site.

We reserve the right to update or modify this Privacy Policy at any time and without prior notice, by posting the revised version of this Privacy Policy on the Site, and indicate the effective date of the Policy. Your use of the Website, purchase of products, email communication, or other affirmative action taken by you in continuation of your relationship with the Company after such posting will constitute acceptance by you of such changes.

If you have any other questions or concerns regarding how Company manages, accesses or uses your personal information, please write us at 1300 Corporate Center Curve, Eagan, Minnesota, 55121, e-mail us at customersupport@collectorslimited.com, or call 1-888-277-8394 during Customer Service hours.

Privacy Policy Overview
As a customer of Company, we respect your privacy and want to protect your personal information. We want you to understand what personal information we may collect from you, how we use such information, and the choices you have regarding our use of this information.

In this policy, "personal information" means any information by which you can be identified or contacted, such as your name (first and last), address (city, state, zip code), e-mail address, telephone number, etc.

This Privacy Policy governs your experience on the Site, in our catalogs, other social media, or in other communications with the Company, unless otherwise indicated.

Categories of Information We Collect
We collect personal information that you provide to us when you use the Site, and when you communicate or interact with us. For example, this may include the information you provide when you register online or update your account, log-in, place an order or make a return with us (online, via phone, mail, email, text, fax or catalog), communicate online with our customer service representatives, opt-in to receive emails, opt-in to receive mobile messages or social media notifications from us, shop online, request a catalog or other content and communications from us, participate in a sweepstakes, contest, promotion or survey, join our social networking sites, interact with our mobile sites or mobile applications, work with our sales representatives to purchase items from us, use one of our social media services (i.e., Company's Facebook page or YouTube channel), or when you contact us with a comment, question or complaint.

In order to serve you better, we may combine information you give to us on the Site with information you give to us through our catalog, mailings, mobile messaging, social media, telephone or other communications. We may also supplement the information we collect through the Site with information we obtain from our affiliates, and from information that is publicly available (such as information based on your zip code) and from information we receive from or cross-reference with our partners.

When you visit our websites we may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data. Please check your browser if you want to learn what information your browser sends or how to change your settings. Note that the information we collect in this manner does not identify you personally, however, if you have created an account with us or have made a purchase with us, we may link the information provided by your browser to information that identifies you personally and use it for the purposes set forth herein.

Our website uses "cookie" and "web beacon" technology. We use cookies and web beacons to identify your device, provide website user authentication, conduct fraud prevention and management services, distinguish you from other visitors, record your IP address and understand your use of our site, and identify the name of the Web site from which you linked to Company. This information may be used for fulfilling contracts with our partners, and to help us serve you better by improving our website design, as well as our products, services, and promotions. We do not otherwise track any information about your use of other websites. Information obtained through cookies and web beacons may be shared with or obtained by service providers on our behalf.

A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.

When you visit our Site, we may use both a session and a persistent cookie. This Company-placed cookie may contain information (such as a unique user ID) that is used to track your usage of our website and in some cases, your e-mail address. Your e-mail address is only saved in this Company-placed cookie if you register with us. A web beacon allows us to capture certain additional types of information about a visitor's actions on a web site, such as a visitor's cookie number, the time, date, duration and number of page views, a description of the page where the Web beacon is placed, and details about any items that were purchased.

If you register with us, this Company-placed cookie allows us to recognize you when you return to our website and provides you with access to your account information. If you save your information with or order from us, we may also use cookies to monitor and maintain information about your use of our Site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Site in a manner that does not identify you.

How We Use Your Information
We use the personal information that we collect to conduct our business and to provide you with the best possible products, services and experience. For example, we may collect and use your information:

·         To provide you with the products, information or services you request;

·         For security, credit or fraud prevention purposes;

·         To provide you with the best possible customer service experience;

·         To provide you with a personalized experience when you use the Site;

·         To display personalized advertising when you visit the Site;

·         To contact you with special offers and other information we believe will be of interest to you, with your permission;

·         To contact you with information and notices related to your use of the Site;

·         To invite you to participate in surveys and provide feedback to us;

·         To improve the content, usability and functionality of the Site;

·         To improve our products and services;

·         To improve our marketing and promotional efforts;

·         To assist in law enforcement and respond to subpoenas;

·         To perform other business activities as needed, or as described elsewhere in this policy or in any other agreement between you and Company.

How We Share Your Information
We share the information we collect from and about you within Company, which includes all subsidiaries and affiliates. We also share the information with a limited number of third parties, as described in this policy. When Company allows these third parties access to your information, we require them to take commercially reasonable measures to protect the confidentiality of your information and we do not permit them to use it in any way other than for the limited purpose for which it is provided.

Service Providers. Company shares personal information with companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as credit card processing services, data storage services, and web hosting services), or that help us market our products and services (such as third-party marketing and data hygiene companies).

Marketing Partners. From time to time, we may share your information, including without limitation your mailing and/or email address (but not your credit card information), with unaffiliated third parties whose products or services may be of interest to you and who have their own privacy policy in place. If you do not wish to receive marketing materials from these third parties, or to learn more about managing the ways in which we use or share your information, visit the Site and click on Manage Your Account Preferences.

Business Transfers. In the event that the company's business assets are sold or transferred, or as the result of a sale, merger, reorganization or liquidation, we may transfer the corresponding information regarding our customers.

Legal Requirements. We may disclose personal information when we, in good faith, believe disclosure is appropriate to comply with the law, to enforce or apply applicable terms or conditions and other agreements; or to protect the rights, property, or safety of our company, our customers, or others.

Social Media Interactions
Company invites you to socialize and share your purchases with your friends using Social Media tools such as Facebook, Twitter, Google+, YouTube, etc. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies. We offer links on our site to "Share" or "Like" our site or products for many of the popular social sites. To remove a "Share" or "Like" or to delete your comments you will have to make those changes directly on that specific social site.

Links to Other Websites and Services
Company's Site may include links to other Internet sites, content, or videos (embedded or direct links) maintained by third parties ('Linked Sites'). Company provides Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by Company of the Linked Sites. You access Linked Sites at your own risk and by accessing them you may leave Company's website. Linked Sites are not under the control of Company and Company is not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. We encourage you to check the applicable privacy policy to determine how they will handle any personally identifying information they collect from you.

Manage Your Account Preferences
To update us with your preferences, or to opt-out of receiving communications from us, you may contact us using one of the following methods:

·         Call 1-888-277-8394 during Customer Service hours, or

·         E-mail customersupport@collectorslimited.com or

·         Send your request to Collectors Limited, Attn: Company Privacy, 1300 Corporate Center Curve, Eagan, Minnesota 55121

Please note your preference as stated below:
"I prefer not to receive e-mail advertisements, such as updates regarding products and services, special promotions or upcoming events from you." (You may also click the designated link at the bottom of all Company e-mail advertisements to be removed from future e-mail updates.)

"I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events from you." (Please note that direct mail requests may take up to six to eight weeks to become effective.)

"I prefer not to receive marketing phone calls such as special events, promotions or new products from a Company sales representative or the company."

"I prefer not to receive marketing materials from other affiliated third-party companies."

In providing us with your preferences, please be sure to include all of your emails, telephone numbers, addresses or other personal information you may have used to communicate with us, so that Company may better accommodate your request. Please note, if you make a purchase from Company after stating this preference above, such subsequent purchase will be considered by Company as a revocation of the foregoing statement, and Company may again begin communicating with you unless and until a second request by you is made.

Children's Privacy
Company will never knowingly request or collect personal information from any person under 13 years of age. If you are under 13 years old please do not provide your information on our website. If we become aware that an individual is under the age of 13 and has submitted any information to Company for any purpose, we will delete it.

Security
We appreciate the trust you place in Company when sharing personal information and thus are committed to recording and storing this information in a secure way. We maintain reasonable, physical, technical and procedural measures to limit access to your personal information. Only authorized individuals of our company are able to see your information and use it for appropriate purposes.

Policy Changes
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website.

Additional Information
If you would prefer to make your purchase via telephone, just give us a call at 1-888-277-8394. Our Sales Representatives will be happy to assist you.

If you have questions regarding our Privacy Policy please contact us at:

Company Privacy

Collectors Limited
1300 Corporate Center Curve
Eagan, Minnesota 55121
1-888-277-8394
customersupport@collectorslimited.com

 

Nevada Residents - SB 220 Privacy Act

To request Opt-Out of sharing or selling your personal information, you can us the California (CCPA) specific form below and submit with your information or call us at 1-888-277-8394 or email us at customersupport@collectorslimited.com. Please note, Nevada residents can only request to opt-out, not delete their personal information. Your request will be responded to within 60 days of receipt.

 

CALIFORNIA RESIDENTS

California Privacy Rights
California law entitles residents to ask Company for a notice describing what categories of personal information we share with third parties or with corporate affiliates. If you want to request a notice or have any questions about Company privacy practices, please contact us at customersupport@collectorslimited.com.


California Civil Code Section 1789.3
If you have a question or complaint regarding the Site, please send an email to customersupport@collectorslimited.com. You may also contact us in writing at Company, Attn: Company Privacy, 1300 Corporate Center Curve, Eagan, Minnesota 55121. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834.

California Consumer Privacy Act Requests (CCPA)

California Civil Code Section 1798.83 permits California residents to request certain information, up to twice in a 12-month period, regarding our disclosure of personal information to third parties.  You have the right to

1) request information about the categories and specific pieces of information we have collected about you or request access to the type of personal information shared with third parties

2) opt-out of the sale of your personal information to third parties

3) request the deletion of personal information

4) not be discriminated against for exercising these rights.

To initiate a CCPA related Personal Information request please complete the form below and indicate in the comments field what action you would like our team regarding your personal information. You may also reach us directly at 1-888-277-8394.

 Verification Process
The security of your personal information is of the utmost importance to us. For all requests made through this website under the CCPA, we will ask for the appropriate personal information from you to verify your identity and ensure that you are the person who is the subject of the request. We will provide that form to you via mail or email, based on your preferred delivery option. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. 

Timing of Response
We strive to fulfill requests within 45 days from the date we receive your request. If additional time is needed to complete the request, we will notify you that additional time is needed, tell you the reason that we need additional time, and tell you when you can expect your request to be completed. A request to delete your personal information will also be forwarded to relevant vendors with whom we have shared your personal information.

Nevada Residents - SB 220 Privacy Act

To request Opt-Out of sharing or selling your personal information, you can us the California (CCPA) specific form below and submit with your information or call us 1-888-277-8394 or email us at customersupport@collectorslimited.com. Please note, Nevada residents can only request to opt-out, not delete their personal information. Your request will be responded to within 60 days of receipt.

 

CALIFORNIA RESIDENTS

California Privacy Rights
California law entitles residents to ask Company for a notice describing what categories of personal information we share with third parties or with corporate affiliates. If you want to request a notice or have any questions about Company privacy practices, please contact us at customersupport@collectorslimited.com.


California Civil Code Section 1789.3
If you have a question or complaint regarding the Site, please send an email to privacy@amsi-corp.com. You may also contact us in writing at Company, Attn: Compliance Officer, 14101 Southcross Drive, Suite 175, Burnsville, Minnesota 55337. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834.

CollectorsLimited.com CCPA Request Form – California Residents Only

Select request type
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Collectors Limited® is a brand of Asset Marketing Services, LLC (AMS). ALL PRODUCTS ARE SOLD “AS IS” AND WITHOUT WARRANTY, PROMISE OR REPRESENTATION. NO CANCELS, NO EXCHANGES, NO CREDITS, NO RETURNS. ALL SALES ARE FINAL, Prices, facts, figures and populations are deemed accurate as of the date of publication but may change significantly over time. © All rights reserved.