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Frequently Asked Questions
What is Collectors Limited?
Please visit our About Us page to learn more about Collectors Limited.
How did Collectors Limited start?
Please visit our About Us page to learn more about Collectors Limited.
How do I register with Collectors Limited?
To register with Collectors Limited, just click "Create an Account" in the top right corner of this page and complete our simple log-in registration or complete your purchase with our Guest Checkout!
How do I know my purchases are secure and legitimate?
We encrypt all credit card information to ensure every transaction is secure.
What are your customer service hours?
Our customer service can be reached by email at customersupport@collectorslimited.com or by phone at 1-888-277-8394. Our normal hours of operation are Monday through Friday, 8 AM - 5 PM Eastern Standard Time.
What types of payments do you accept?
We accept a wide variety of major credit cards, including Visa, MasterCard, American Express, Discover, and more used through PayPal.
When will my credit card be charged?
All payments are due at the time of purchase. All credit cards will be approved at the point of sale, but will not be charged until the product is ready to ship.
How do I cancel my order?
All Collectors Limited merchandise is sold “as-is” and all sales are final. Please visit our Terms of Use page to learn more.
What is your Return Policy?
All Collectors Limited merchandise is sold “as-is” and all sales are final. Cancellations and returns will not be accepted with the exception of damaged items during transit. Please click here to learn more about our Return Policy.
How can I stay updated on new products?
Stay updated on new products, special deals, offers, and announcements by signing up for our email subscription. Please click here to sign up to be on our email list.
Do out-of-stock items ever come back?
With the unique nature and high demand for our products, we try our best to restock products when possible. Stay up-to-date on the status of our products by signing up here to be on our email list.
How frequently are new products added?
At Collectors Limited, we try our best to regularly add products to our extensive assortment of collectibles. Click here to subscribe to our email list in order to be updated on new products, offers, and announcements!